Last updated: October 10, 2026
This Privacy Policy explains how BAKO Systems ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit our website, communicate with us, use our platforms, or interact with our digital products and services. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable privacy laws.
By using our Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
Words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or specific features of our platforms.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to BAKO Systems, located in Lithuania.
Country refers to Lithuania (European Union).
Cookies are small files placed on your computer, mobile device, or browser by a website, storing details of your browsing preferences and session state.
Device means any device that can access our Services, including a computer, smartphone, or tablet.
Personal Data means any information relating to an identified or identifiable natural person.
Platforms and Applications refers to the digital tools, web platforms, APIs, and applications developed or operated by BAKO Systems, including but not limited to Pixefy (responsive multi-device testing), BAKO Architect (AI generative architectural modeling), BAKO API (market data and ML forecasting), BAKO Vision (computer vision and 3D tracking), and related interactive applications (such as Snake).
Service refers collectively to our Website (https://bako.co and associated subdomains), Platforms, Applications, APIs, and client engineering services.
Service Provider means any natural or legal person who processes data on behalf of the Company, such as hosting, cloud infrastructure, analytics, and payment providers.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, page visit duration, browser telemetry, and system diagnostics).
Website refers to BAKO Systems, accessible from https://bako.co and its subdomains.
You means the individual accessing or using the Service, or the company or organization on behalf of which such individual is accessing or using the Service.
While using our Service, you may provide us with personally identifiable information, including:
Project Inquiries and Contact Data: When you submit our project enquiry form, we collect your first name, last name, work email address, company or website, project type, target timeline, estimated budget range, and project details.
AI Assistant Communications: When you interact with the BAKO AI Assistant on our website, we process the conversation history and messages you send in order to provide interactive project guidance and answer questions.
Account and Authentication Credentials: If you register or sign in to any of our platforms or digital products, we collect your email address and authentication identifiers.
Payment and Transaction Data: If you purchase digital tools, subscriptions, or engineering services, payment transactions are processed securely by third-party payment processors (such as Stripe). We receive confirmation of payment, transaction IDs, and purchase amounts, but we never store full credit or debit card numbers on our servers.
Usage Data is collected automatically when you navigate through our Service. This may include:
Your Device's Internet Protocol (IP) address, browser type, browser version, operating system, and language settings.
The pages of our Service that you visit, the time and date of your visit, time spent on individual pages, and navigation paths.
Device identifiers, screen resolution, connection parameters, and technical diagnostic telemetry.
We use Cookies and similar web storage technologies to ensure reliable performance, maintain security, remember preferences, and analyze how our platforms are used.
We use the following types of cookies:
Essential / Strict Cookies: Required to enable core navigation, session security, and basic platform functionality. These cannot be disabled in our systems.
Functionality Cookies: Allow us to remember your choices (such as UI preferences, dismissed notices, or session states) to provide an improved, personalized experience.
Analytics Cookies: We use Google Analytics 4 (GA4) with Google Consent Mode v2 to evaluate aggregate traffic patterns and improve our website performance. Under Consent Mode v2, ad storage, ad personal data, and ad personalization are denied by default, and analytics cookies are only set when authorized.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose to decline cookies, certain features of our Service may not function as intended.
BAKO Systems uses the collected personal data for the following purposes:
To provide and maintain our Service: Operating our websites, platforms, applications, and APIs, and monitoring technical performance.
To respond to project inquiries: Reviewing project requirements, answering technical questions, preparing project scopes or estimates, and replying to your enquiries.
To power interactive tools: Enabling real-time conversations with the BAKO AI Assistant and routing actionable leads to our engineering team.
To fulfill contracts and transactions: Managing service agreements, processing invoices, delivering digital software products, and managing platform access.
To protect security and integrity: Preventing fraudulent transactions, combating spam and abuse, and enforcing our terms of service.
To comply with legal obligations: Maintaining tax, accounting, and legal records as required by Lithuanian and European Union law.
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:
Performance of a Contract: When processing is necessary to take steps at your request prior to entering into a contract, or to fulfill our contractual obligations to you.
Legitimate Interests: For our legitimate business interests in operating, securing, and improving our platforms, client communications, and marketing our services, provided these interests do not override your privacy rights.
Consent: Where you have provided clear, affirmative consent for a specific purpose (such as accepting non-essential analytics cookies).
Legal Compliance: Where processing is mandatory to fulfill our legal, fiscal, or regulatory requirements.
We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
With Trusted Service Providers: Third-party vendors and cloud infrastructure providers that support our operations, including Google Cloud Platform and Firebase (hosting, cloud functions, and database infrastructure), Stripe (payment processing), and Google Analytics (web metrics). These providers have access to personal data solely to perform their tasks on our behalf under strict data processing agreements.
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, restructuring, or acquisition of all or a portion of our business.
Legal and Regulatory Compliance: If required to do so by applicable law, court order, or governmental authorities, or to protect the rights, property, and safety of BAKO Systems, our users, or the public.
With Your Consent: We may disclose your personal data for any other purpose with your express authorization.
We will retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, including satisfying any legal, accounting, tax, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.
Usage Data collected for analytics is stored in aggregate or pseudonymous form and retained in accordance with our analytics platform retention settings.
BAKO Systems operates within Lithuania and the European Economic Area (EEA). If your personal data is transferred to, or accessed from, servers located outside the EEA (for example, by our global cloud service providers), we ensure that appropriate safeguards are in place, such as European Commission Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your personal data in accordance with GDPR standards.
If you reside in the European Economic Area (EEA), you have specific data protection rights under the GDPR, including:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your personal data based on legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at info@bako.co. We will respond to your request within one month.
You also have the right to lodge a complaint with a supervisory authority. In Lithuania, the relevant authority is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, https://vdai.lrv.lt).
The security of your personal data is important to us. We employ appropriate administrative, technical, and physical security measures, including HTTPS encryption and secure access controls, to safeguard your information against unauthorized access, loss, or alteration. While no method of electronic transmission or storage is 100% secure, we work continuously to protect your data using industry-standard security practices.
Our Services are directed to professionals, businesses, and adults. We do not knowingly collect personal data from anyone under the age of 16. If you become aware that a child has provided us with personal data without parental consent, please contact us at info@bako.co and we will take immediate steps to delete that information.
Our Service may contain links to external websites, third-party tools, or client projects (such as Finegri) that are not operated by BAKO Systems. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of any third-party website you visit, as we have no control over and assume no responsibility for their content or privacy practices.
We may update our Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations. We will notify you of any material changes by updating the "Last updated" date at the top of this Privacy Policy and publishing the revised version on this page.
If you have any questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact us:
By email: info@bako.co
Website: https://bako.co